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  1. Service Description

    Travel eSIM is a prepaid eSIM profile reselling service that allows travelers to use data at competitive rates while abroad without needing a physical SIM card.

  2. Registration

    By registering and using the Travel eSIM application, you agree to these Terms and Conditions, as well as any operating rules, guidelines, and procedures published on the application, which may be updated periodically.

  3. Privacy Policy

    We are committed to keeping your personal information secure. Industry-standard security technologies and procedures are used to protect your personal data from unauthorized access, use, or disclosure. However, no security measure is completely secure, and we cannot guarantee total protection.

    By accessing or using Travel eSIM, you consent to our use of the information you provide during registration to stay in contact and seek feedback. We may also inform you about future services. You can request adjustments or deletion of your information at any time. We automatically collect data such as usage patterns, operating systems, and IP addresses to troubleshoot issues and improve our services.

    We may revise this Privacy Policy occasionally and notify you of significant changes. You are responsible for keeping your personal information up to date.

  4. Intellectual Property Rights

    You may not use our trademarks, logos, copyrights, trade names, or any proprietary materials associated with Travel eSIM without prior consent. Any intellectual and industrial property rights related to Travel eSIM remain with us. Using our services does not transfer these rights to you.

  5. Travel eSIM Account
    1. Activation of Travel eSIM Service

      You can request Travel eSIM service by installing our mobile application or visiting our website www.travelesim.com. Activation is your responsibility. If no active data package exists after three months or if the eSIM is deleted, the contract will terminate.

    2. Charges

      Payments/Transactions are securely processed through PayPal, ensuring data encryption and compliance with PCI Service Provider Level 1 standards. By purchasing the service, you agree to applicable charges.

    3. Termination

      You may terminate the service at any time after purchase.

      Travel eSIM may suspend or terminate service without prior notice due to:

      • Abusive or inappropriate behavior toward staff.
      • Illegal or unauthorized use of the service.
      • Violating these Terms and Conditions.
    4. Consequences of Termination

      Upon termination, remaining paid days will be forfeited with no refunds. Access to the Travel eSIM application will be lost.

  6. Use of Travel eSIM

    You agree to use Travel eSIM services lawfully and respectfully. Ensure your device is compatible before purchasing, as refunds are not provided for incompatible devices.

    If your device is lost or stolen, notify us immediately. You are responsible for all service usage on your device.

  7. Indemnification

    You agree to indemnify and hold Travel eSIM harmless from any claims arising from misuse of our services.

  8. Limitation of Liability

    We are not liable for indirect losses such as lost profits or business interruptions. Our liability for direct damages is limited to the amount paid for services in the 12 months preceding the incident.

  9. Modification

    We may modify these Terms or discontinue services at any time without prior notice. Continued use indicates acceptance of changes.

  10. Governing Law

    These Terms are governed by the laws of England & Wales, with disputes resolved in London courts.

  11. Third-Party Services

    We are not responsible for third-party content or services accessed through our platform.

  12. No Waiver

    Our failure to enforce these Terms does not waive our rights.

  13. Force Majeure

    We are not liable for service interruptions caused by events beyond our control.

  14. Warranties

    We provide services professionally but offer no additional warranties. Device compatibility issues are the user’s responsibility.

  15. Data Measurement

    Data is measured in Gigabytes (GB) and calculated up to two decimal places.

  16. Complaints

    For inquiries or complaints, contact us at support@travelesim.org.