Some eSIM only allow you to use mobile data, some provide you both mobile data and phone calls and text messages. Check carefully the description of each eSIM’s package.
Simply scan the QR code we provide, and voilà! You're connected!
Your plan starts the moment you activate your eSIM by scanning the QR code on your smartphone.
Our support team is available 24/7 to assist you!
Most devices produced since 2020 are compatible with the Travel eSIM. These include, but are not limited to, the following:
- Apple iPhones: SE (2020), XR, XS, XS Max, and all models from the iPhone 11, 12, 13, and 14 series.
- Samsung Devices: S20, S20+, S20 Ultra, S21 series, S22 series, Galaxy Z Flip, Galaxy Z Fold, Note 20 series, and Fold LTE.
- Huawei: P40 and P40 Pro.
- Google Pixel: 3, 3a, 4, 4a, 5, 6, and 7.
- Motorola: Razr (2019).
- Apple iPads: Pro (11-inch and 12.9-inch, 3rd generation), iPad Air (3rd generation), iPad (7th generation), and Mini (5th generation).
- Apple Watch: Series 4.
Ensure that your smartphone is unlocked (not tied to a specific mobile carrier) to use the Travel eSIM.
You don’t need to do anything to retain your WhatsApp number. Your number, contacts, and conversations will remain unchanged automatically.
Our Travel eSIM offers maximum speed coverage (4G/ LTE). But bear in mind that in some areas of limited coverage there may be a lower speed connection. Most of our eSIM plans offer unlimited low speed at 128kbps, 256kbps, or 384kbps, so you can enjoy unlimited internet accesss even when you finish the maximum speed data.
Yes, you must turn on data roaming of your Travel eSIM on your mobile settings.
No, you must not delete the eSIM once it’s been installed successfully. eSIMs can only be installed successfully one time. You should check your phone settings and make sure it’s done correctly following our instructions. You can also contact our 24/7 customer support team at support@travelesim.org.org or our online chat function.
This is for customers who have bought an eSIM from us. Once you are in, you'll be able to:
- View and activate your bundles.
- Check and manage your bundles.
- Redownload the QR code if needed.
- Perform top-ups for your bundles.